Customer CRM & Loyalty

The relationship doesn't end when the pet leaves.

Segment customers by activity and value, then act on the reactivation and loyalty opportunities hiding in your own records.

Customer intelligence

2,841

Active pet owners

1,482

Returning

412

New

318

Inactive

184

VIP

84 high-value customers haven't visited in 90 days. Create a reactivation campaign.

Your customers, understood

See exactly who's returning, new, quiet or VIP.

Petcoset turns raw visit history into segments you can act on, so outreach lands with the customers most likely to respond.

CRM & loyalty capabilities

Keep every pet owner connected.

Customer profiles

Every owner's pets, visits and spend in one profile you can act on.

Visit history

A full record of past appointments and services per customer.

Segmentation

Group customers by activity, value and recency to target the right message.

Loyalty

Reward regulars and keep your best customers close.

Campaigns

Run wellness, vaccination and seasonal campaigns to the right segments.

Reactivation

Spot customers who've gone quiet and bring them back before they lapse.

Reminders

Birthday, vaccination and checkup reminders that feel personal.

Turn one-time visits into lasting relationships.

See how Petcoset handles CRM and loyalty in a single conversation with our team.